Questions answered when they are asked
Prospective students and families get timely answers about programs, deadlines, requirements and next steps across voice, SMS and email.

21XCampus
From prospective students and families to current students and alumni, 21X handles conversations across voice, SMS and email, then answers, follows up, schedules or routes each person to the right campus team.
44%
of prospective student inquiries got no response
14h 23m
average time to answer a prospective student
84%
of students find texts from admissions counselors helpful
3%
of students say colleges should never text them
From a prospective student's first question to an alum's next opportunity to give back, 21X keeps conversations responsive, connected and moving toward a clear next step.
Prospective students and families get timely answers about programs, deadlines, requirements and next steps across voice, SMS and email.
When a question needs a person, 21X schedules time with the right admissions counselor or routes the conversation based on the institution's workflow.
21X keeps important deadlines, missing steps and yield conversations moving so admitted students know what to do next.




Private and Public EducationSMS
What is the application deadline?
Deadline and checklist sent
Calls and messages the way your applicants and families would have them: natural, quick and always ending in a clear next step.
SMS
21X reaches prospective students before a deadline, answers questions and shares the next step.
Hear a live AI callVoice
A student explains what they need. 21X answers, routes or schedules the appropriate campus support.
Hear a live AI call21X reconnects with an alum, learns which priorities matter and schedules a development conversation when interest is present.
Hear a live AI callOne person can move from prospective student to graduate, alumnus, volunteer and donor. 21X helps campus teams keep each conversation responsive and carry the relationship toward the next useful action.
Prospective student
Ava · SMS
When is the application due?
Deadline and checklist sent
Family
Ava · Email
Can we speak with financial aid?
Advisor call booked
Current student
Ava · Voice
I need help choosing classes.
Advising appointment scheduled
Prospective donor
Ava · SMS
Can I support the nursing program?
Development conversation booked


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GDPR
EU data protection and privacy


EU AI Act
Responsible, transparent AI


PCI DSS
Secure payment card handling
Explore how 21X can help your teams respond, follow up, schedule and route conversations across enrollment, student services, alumni engagement and advancement.
#1 conversational AI platform in the US, AI Magazine